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Logistics and Food Service Professional with diverse operational experience
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Competencies
Managed freight coordination, carrier negotiation, and process improvement in logistics roles.
Led menu creation, operational consulting, and team training as a Private Chef and Restaurant Owner.
Provided dispute resolution, customer guidance, and relationship management across service roles.
Facilitated team training in food services and managed team coordination for multiple roles.
Implemented process enhancements and workflow improvements in logistics and hospitality settings.
Summary
Experienced in streamlining logistics operations, managing full-service restaurant functions, and delivering exceptional customer experiences. Adept at process improvement, team training, and relationship management across diverse industries.
Key Achievements
- Streamlined logistics processes and enhanced KPI reporting at Lean Solutions Group, contributing to operational efficiency.
- Managed full restaurant operations, including menu development, supplier negotiations, and financial controls at Chef Vitamina.
- Delivered personalized customer service and dispute resolution at Teleperformance, leading training sessions and cross-team coordination.
Experience
Logistics Broker
cost optimization, KPI reporting, process enhancement, relationship management
Sales Associate and Customer Service Agent
dispute resolution, customer guidance, cross team coordination, training facilitation
Private Chef and Consultant
Menu creation, food-cost control, operational consulting, team training
Private Chef and Consultant
Owner and Executive Chef
Full restaurant operations including menu development, supplier negotiation, inventory, financial control, team coordination