This is my profileContact via CazVid
Francis
Customer Service Professional with 4 years of experience in call centers
Video resume
Customer Service Remote
I’m looking for a Customer Service Remote Job, I’m a very talented person using the computer, I can easily manage the office programs, I’m a beginner at programming, I speak native Spanish and Advanced English and I have 4 years of experience working in the call center industry from my country.
Contact
Santo Domingo, Nacional, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support and handled client inquiries effectively.
Fluent EnglishAdvanced
Communicated fluently in English in various professional contexts.
Office ProgramsIntermediate
Utilized office software for drafting, documentation, and general tasks.
Legal DraftingBeginner
Experience in drafting legal documents at a law office.
Sales & MerchandisingIntermediate
Organized and sold merchandise at local farmer's markets.
Education
Basic studies
Primary School Higüerito
September 2010
Bachelor's degree
Private Evangelic High School Lucille Rupp
September 2014
Software Engineering
Universidad Federico Henriquez y Carbajal
Completed In Progress
Languages
EnglishFluent
Summary
Bilingual professional with 4 years of experience in customer service and sales, skilled in office programs and legal drafting, seeking remote customer support roles.
Key Achievements
- Gained 4 years of call center experience in the Dominican Republic
- Developed proficiency in customer service and bilingual communication
- Managed multiple responsibilities including merchandise sales and legal drafting
Experience
Sales
INESPRE
August 2016 - March 2017
Organizer and Seller of specific merchandise for sale in farmer’s markets.
Drafting
Lawyers' office Dr. De Los Santos & Asoc.
January 2009 - In progress
Drafting of legal documents in general.
Customer Service Representative
Teleperformance Dominicana
October 2021 - April 2023
Lifeguard
Aquasafe Inc.
May 2019 - September 2019
Skills
Customer ServiceFluent EnglishOffice ProgramsLegal DraftingSales & Merchandising
Published on CazVid - Jul 3, 2025