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Product Manager with 8 years of experience in the tech industry
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Competencies
Overseeing all stages of product development from conception to delivery.
Applying Scrum and Kanban practices to ensure efficient project execution.
Conducting user interviews, surveys, and competitor analysis to inform product decisions.
Leading teams across engineering, design, and marketing to deliver products effectively.
Education
Summary
Experienced in managing the full product lifecycle, with strong skills in Agile methodologies and cross-team leadership.
Key Achievements
- Led the development and launch of a SaaS platform adopted by over 200 clients.
- Streamlined product development processes, reducing time-to-market by 20%.
- Managed cross-functional teams including engineering, marketing, and sales.
Experience
Data Capturer
Capturing data for investment companies, Including scales of productivity
Sales Team Member
Sales team for At&t long distance service provider
Collections Agent
Collections agent for companies like Verizon & Charter cable provider.
Customer Service Agent
Functions customer service for an online bet site www.BETONLINE.COM, Account management which included sales for new customers walking customers through the enrollment process, Process payouts and bonuses.
Sales Agent
Sales agent for Everest College, Direct Energy electrical service provider in Houston Texas, Kohls customer service agent, Team lead for the project, Training assistant for new agents on the project.
Customer Service Agent
Customer service agent for solar panel provider.
Debt Relief Agent
Handling a hardship program for customers with over 3,000.00 or more in unsecured debts.