Francisco - Customer Service & Debt Collection professional with varied experience

Managua, Managua Department, Nicaraguaen

Scheduled and managed vaccine appointments for diverse clients at Memorialherman

Collected outstanding debts and communicated with credit agencies for medical bills at CONNECT INTERNATIONAL

Published on CazVid

Summary

A versatile customer service and debt collection specialist experienced in healthcare and financial sectors, proficient in managing client interactions and administrative tasks.

Key Achievements

Provided information and assistance regarding vaccine eligibility and records

Skills

Customer ServiceIntermediate

Handled appointment scheduling and information dissemination for vaccine recipients.

Debt CollectionIntermediate

Managed debt recovery processes and liaised with credit agencies regarding overdue accounts.

Communication SkillsIntermediate

Interacted effectively with clients and agencies, providing clear information on medical and financial matters.

Office Software ProficiencyIntermediate

Utilized Office tools, Spreadsheets, and Slide Presentations to organize and communicate information.

Languages

English

Experience

Customer Service Agent

Memorialherman

2020

Scheduled appointments for people wanting to receive the vaccine, Provided information about eligibility for vaccines, Issued copies of vaccine records for lost documents