Francisco - Customer Service Specialist with 8+ years in Finance & Call Centers

Rioverde, San Luis Potosí, Méxicoen

Managed collections in a finance company for eight years in California.

Gained over three years of direct customer service experience via phone calls.

Published on CazVidVideo interview available

Summary

Experienced call center manager with over 8 years in finance and customer support.

Customer ServiceAdvanced

Provided effective phone-based support and conflict resolution in call center settings.

Call Center OperationsAdvanced

Managed multiple calls simultaneously, ensuring quality service and issue resolution.

Financial CollectionsExpert

Led collections efforts as a manager in a finance company for eight years.

Communication SkillsAdvanced

Communicated effectively with diverse customer bases over the phone to provide solutions.