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Francisco

Freelancer

Video resume

Freelancer
Jack of all trades, worked as customer service representative, as a trainer for different campaigns, also i have worked as a langue trainer. In addition to all this i have worked a lead generator for real estate companies. I can use excel, data entry and type at 60 wpm.

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Managua, Managua, Nicaragua
Open to remote
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Competencies

Customer ServiceExpert

Provided support and assistance to clients across various campaigns in the BPO industry.

Training & CoordinationAdvanced

Developed and conducted training programs for new employees and campaign-specific needs.

Lead GenerationAdvanced

Generated and managed leads for real estate companies, improving outreach efforts.

Data Entry & ExcelExpert

Extensive experience in working with spreadsheets, data entry, and data management at 60 WPM.

Summary

Experienced professional with over 20 years in the BPO industry, specializing in customer service, training, lead generation, and data management.

Key Achievements

  • Over 10 years of experience in customer service, coordination, and training with progressive responsibilities.
  • Designed and delivered training sessions for multiple campaigns in the BPO industry.
  • Led lead generation initiatives for real estate companies, utilizing data entry and Excel skills.

Skills

Customer ServiceTraining & CoordinationLead GenerationData Entry & Excel
Published on CazVid - Jul 3, 2025
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