Francisco - Dispatcher with 12 years of call center experience in customer service

Los Angeles, California, United Statesen

Worked in call center industry from 2008 to 2020, gaining extensive customer service experience

Transitioned to remote work in 2020, maintaining performance and communication skills

Published on CazVidVideo interview available

Summary

Experienced call center professional with over 12 years in customer support, including remote work.

Accumulated experience answering phones and managing customer inquiries in various settings

Customer ServiceExperto

Provided customer support and answered phones in call center and remote environments.

Telephone CommunicationAvanzado

Handled inbound calls efficiently, ensuring clear communication with clients.

Remote WorkIntermedio

Worked from home remotely from 2020 to 2025, managing calls and customer interactions.

Bilingual CommunicationIntermedio

Experience communicating effectively in English and Spanish.

SITEL, ACCEDO TECHNOLOGIES, LANDTERRA, CONNECT INTERNATIONAL

October 2008 - May 2020

Inbound Customer Service Representative for 8 years, Outbound Debt Collector for 4 years

Diploma

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