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Marketing Manager with 5+ years in digital content and customer engagement
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Competencies
Managed all stages of podcast production, including content creation, recording, editing, and distribution.
Developed and distributed newsletters and managed bilingual customer support for international clients.
Designed and maintained websites using WordPress and plugins, enhancing site functionality and user engagement.
Managed executive calendars, coordinated meetings, and travel arrangements for leadership teams.
Acted as a liaison between departments, fostering collaboration and addressing customer needs.
Education
Languages
Summary
Experienced marketing manager with skills in digital content creation, website management, and bilingual customer support, dedicated to enhancing communication and engagement.
Key Achievements
- Produced and managed podcast content, handling planning, recording, editing, and distribution.
- Created multiple customer newsletters to enhance client communication and engagement.
- Designed, maintained, and integrated websites using WordPress and social media platforms to improve user experience and communication channels.
Experience
Marketing Manager
Produced and managed podcast content, including planning, recording, editing, and distribution., Created and distributed customer newsletters, enhancing communication and engagement with clients., Developed an internal marketing newsletter, promoting company updates, product releases, and team accomplishments., Designed and maintained websites using WordPress, leveraging plugins such as Elementor to create dynamic, user-friendly layouts; integrated sites with WhatsApp and various social media platforms to enhance customer engagement and communication., Managed executive calendars, scheduled meetings, and coordinated travel arrangements, ensuring smooth operations for the leadership team., Communicated with podcast guests, arranged meetings, and prepared detailed reports for the CEO to support decision-making and strategic initiatives.
Customer Advocate
Provided bilingual (English/Spanish) customer support to international clients, ensuring clear communication and efficient resolution of issues., Acted as a liaison between departments, fostering effective collaboration and addressing customer needs while maintaining high levels of satisfaction.