Frank - Customer Service & Technical Support Specialist with versatile communication skills

Chihuahua, Chihuahua, Mexicoen

Provided customer service, order processing, and support across multiple roles, demonstrating adaptability and responsiveness.

Served as a Medical interpreter, facilitating clear communication between healthcare providers and patients.

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Summary

Dedicated professional with experience in customer service, medical interpretation, and technical support. Skilled in communication, training, and multitasking with a proactive approach.

Key Achievements

Trained colleagues and handled technical support inquiries, enhancing team efficiency and customer satisfaction.

Skills

MS OfficeIntermediate

Utilized MS Office tools to manage customer records, prepare reports, and support operational tasks.

Customer ServiceIntermediate

Delivered customer support and order assistance, ensuring customer needs were addressed promptly.

Communication SkillsAdvanced

Facilitated effective communication as a Medical interpreter and in customer service roles.

Training & SupportIntermediate

Trained team members and provided technical support, contributing to team development and issue resolution.

Languages

English

Experience

Customer service/ order desk agent

Parts Authority

Medical interpreter

Datamark

Customer service agent, trainer and technical support agent

Datazone

Education

Kennendale high school

Completed Class of 1999

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Frank - Customer Service &amp; Technical Support Specialist with versatile communication skills