Dedicated professional with extensive experience in customer service, record management, and banking operations, specializing in efficient documentation, client relations, and support functions.
Applied CRM strategies to maintain positive customer interactions and resolve issues proactively.
Managed and organized various records and files, ensuring accuracy and ease of retrieval.
Handled banking transactions, sales, and financial agreements with oversight and precision.
Assisted with case documentation and judicial process facilitation for children and adolescents.
Chamber of Commerce and Industry
Management and revision of records., Document management and file systems., Logistical assistance., Reception.
NS OUT SOURCING
Banking transaction oversight., Sales representative., Registration, organization, and management of corporate data, files, and records., Modification of automotive agreements.
Scotia Global Banking and Markets
Banking transaction oversight., Banking sales representative., Fraud resolution (banking)., Enhancement of customer service experience.
Court of Children and Teens
Responsible for facilitating case status documents for different situations involving children and adolescents and handling judicial matters.
Administration
Law Degree
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Executed logistical duties and supported administrative functions across multiple roles.
