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Freddy
Customer Service & Sales Specialist with 20+ years experience
Video resume
Call center experience
Sales, customer service, tech support, appointment setter experience
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided support and assistance to customers in diverse settings including call centers since 2003.
SalesAdvanced
Engaged in sales activities within multiple industries, contributing to business growth and customer acquisition.
Appointment SettingIntermediate
Managed scheduling and coordination tasks to facilitate customer appointments efficiently.
Multitasking & AdaptabilityIntermediate
Handled various roles simultaneously, demonstrating flexibility across different customer service functions.
Summary
Experienced customer service and sales expert with over two decades of expertise in call centers, appointment setting, and technical support. Adept at multitasking and managing diverse client interactions.
Key Achievements
- Accumulated over 20 years of diverse experience in customer service, sales, retention, and appointment setting.
- Gained comprehensive knowledge across multiple lines of business involving customer interaction and tech support.
- Demonstrated ability to multitask and adapt across various customer-facing roles since 2003.
Skills
Customer ServiceSalesAppointment SettingMultitasking & Adaptability
Published on CazVid - Jul 3, 2025