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Freddy
Virtual Assistant with 17 years in customer service and call centers
Video resume
VIRTUAL ASSISTANT
My name is Freddy I'm from Cali-Colombia, I'm a responsable person an friendly, I'm very dedicated to job and I like to learn new ways to complete the work.
Contact
Santiago de Cali, Valle del Cauca, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided personable and effective service in retail and call center settings, ensuring customer satisfaction.
CommunicationAdvanced
Engaged in clear, professional communication with clients and team members across different roles.
Collection and Debt ManagementIntermediate
Gained experience handling collection procedures and client negotiations in a call center environment.
AdaptabilityAdvanced
Adapted to different roles and environments, continuously learning new methods to improve work completion.
Responsibility and DedicationExpert
Demonstrates strong responsibility and dedication to job duties and professional growth.
Summary
Experienced professional with 17 years in customer service, call centers, and collection roles, dedicated to providing quality service and continuous improvement.
Key Achievements
- Accumulated 17 years of diverse customer service experience in commercial and call center environments.
- Worked in collection areas for 3 years, gaining specialized skills in debt recovery and client communication.
- Demonstrated commitment to continual learning and adaptation in various customer-facing roles.
Skills
Customer ServiceCommunicationCollection and Debt ManagementAdaptabilityResponsibility and Dedication
Published on CazVid - Jul 3, 2025