This is my profileContact via CazVidGabriel
Operations & Business Development Manager with 10+ years in client-centric roles
Contact
Competencies
Utilized communication skills and proactive support to manage client accounts and foster loyalty.
Identified opportunities, developed proposals, and aligned strategies with client branding goals.
Managed project timelines and budgets to ensure client satisfaction and project success.
Supported digital marketing initiatives within organizational activities.
Fluent in English and Spanish, facilitating communication with diverse stakeholders.
Education
Languages
Summary
Experienced in client relationship management, strategic business development, and project oversight across diverse sectors. Skilled in building lasting client relationships, developing tailored strategies, and managing cross-functional teams to achieve organizational goals.
Key Achievements
- Generated $1.3M in sales by developing tailored client proposals at J2S Distribution LLC.
- Created customized membership packages that increased member satisfaction at Nevada Restaurant Association.
- Built and maintained long-term client relationships, ensuring effective communication and project success.
Experience
Operations and Sales Manager
Served as the primary point of contact for client accounts, ensuring open lines of communication and providing regular updates to keep clients informed and engaged., Worked closely with clients to understand their unique needs and translate them into actionable plans, coordinating with sales, marketing, and operations teams to ensure alignment., Developed proposals and business strategies that were tailored to each client’s goals, contributing to $1.3M in sales in the second year through client-centered planning and relationship management., Held regular check-ins with clients and team members to review project progress, address any issues proactively, and adjust plans as necessary., Built long-lasting relationships by prioritizing client needs, maintaining consistent follow-ups, and creating a positive experience for each client.
Business Development and Operations Manager
Identified and pursued new business opportunities by researching markets, networking, and developing proposals that addressed client-specific needs., Collaborated directly with clients to ensure all projects reflected their brand vision and strategic goals, reinforcing trust and loyalty., Managed coordination between clients, internal teams, and vendors to keep projects on track, adhering to timelines and budgets while maintaining a high standard of quality., Represented the company at trade shows and industry events, helping to strengthen industry relationships and expand the client base.
Business Development Director
Created and customized membership packages that provided clear value to clients, resulting in increased membership satisfaction and brand loyalty., Organized and attended community events to promote the association and its services, actively engaging with prospective members., Managed new member onboarding and provided consistent follow-up, ensuring a smooth transition and reinforcing the association’s brand values.
Deputy Director
Improved organizational efficiency by evaluating processes and recommending practical changes that supported the center’s mission., Built awareness and trust within multicultural communities by promoting the center’s programs through partnerships and outreach initiatives., Managed and supported a diverse team, fostering a collaborative environment that enhanced service delivery and community impact.