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Gabriel
Customer Retention Specialist with 1 year experience in telecom industry
Video resume
Deal Closer
Im curently working as a retention agent and basically my duties are to do my best to retain our customers so they could carry on with the product that we sell as well as manage billing issues for them
Contact
San José, San José, Costa Rica
Available on CazVid
Competencies
Customer ServiceIntermediate
Engaged with customers to resolve issues and promote retention efforts.
Billing SupportIntermediate
Managed billing inquiries and solutions to ensure customer satisfaction.
Customer RetentionIntermediate
Focused on maintaining customer relationships and loyalty.
Communication SkillsIntermediate
Communicated effectively with customers to address their needs and concerns.
Summary
Experienced in customer retention, billing support, and customer service with a focus on client satisfaction.
Key Achievements
- Handled customer retention and billing issues at Qualphon
- Managed customer service interactions to support client satisfaction
- Gained experience in customer communication and problem-solving
Skills
Customer ServiceBilling SupportCustomer RetentionCommunication Skills
Published on CazVid - Jul 3, 2025