Experienced in truck dispatching, logistics coordination, and customer relationship management.
Managed truck dispatching processes, coordinating routes and schedules efficiently.
Handled customer interactions and maintained client relationships in logistics and solutions sectors.
Assisted in sales activities related to logistics services, enhancing customer acquisition efforts.
Collaborated with team members to ensure smooth dispatch operations and client satisfaction.
MT Dispatch LLC
Coordinated nationwide freight operations, dispatching trucks and optimizing routes, Acted as the main point of contact between drivers, brokers, and clients, Ensured on-time deliveries while resolving scheduling and operational issues.
Xfinity Mobile Campaign - Startek Honduras
Resolved client inquiries related to mobile services, billing, and technical issues, Consistently met performance targets, including customer satisfaction and response times.
Canva
Produced creative digital content tailored to brand guidelines and client needs, Managed freelance projects independently, ensuring timely delivery.
Young with Solutions
Oversaw project development and managed a team of content creators, Maintained strong client relationships to ensure satisfaction and repeat business., Delivered solutions aligned with client goals, improving service quality and retention.
High School Diploma