This is my profileContact via CazVidGabriel
Customer Service Representative with 3+ years in retail
Contact
Cartago, Cartago Province, Costa Rica
Available on CazVid
Competencies
Customer ServiceAvanzado
Provided direct support to customers, resolving issues and ensuring satisfaction.
Order ProcessingIntermedio
Managed sales orders, updated records, and coordinated delivery schedules.
Payment ReconciliationIntermedio
Reviewed and matched payment transactions to ensure accurate financial records.
Communication SkillsAvanzado
Effectively communicated with clients and team members to facilitate smooth operations.
Education
Culinary Arts
CTS Costa Rica
Summary
Dedicated customer service professional with over 3 years of experience in retail environments, adept at managing client relationships and processing sales transactions.
Key Achievements
- Managed customer inquiries and complaints, ensuring high satisfaction levels.
- Handled daily responsibilities including order processing and payment reconciliation.
- Progressed from entry-level to senior customer service role within 2 years.
Experience
Applied Electronics Technician
Techtool
January 2021 - December 2021
Class A Chef
WokAway Tobosi
February 2022 - May 2022
Tech Support Agent
Teleperformance
September 2022 - February 2024
Retentions Agent
SSG
June 2024 - August 2024
Chat Support Agent
CR Spark
November 2024 - February 2025
Skills
Customer ServiceOrder ProcessingPayment ReconciliationCommunication Skills
Published on CazVid - May 17, 2026