Gabriela - Call Center Executive at Ibr Latam

Bogotá, Bogota D.C., Colombiaen

Enhanced customer service efficiency through effective call management.

Developed skills in digital design using Adobe Creative Suite.

Published on CazVid

Summary

Dedicated professional with diverse experience in customer support, operational assistance, and digital design. Skilled in Adobe Creative Suite and effective communication, seeking to leverage multitasking abilities in dynamic environments.

Key Achievements

Gained operational experience across marketing, customer support, and collections.

Skills

Customer ServiceIntermediate

Skilled in managing customer interactions and resolving issues efficiently.

Digital DesignIntermediate

Proficient in Adobe Photoshop, Illustrator, XD, InDesign, and Premiere for creative projects.

Communication SkillsAdvanced

Effective communicator with experience in call centers and client relations.

Operational SupportIntermediate

Experience in administrative and operational tasks across multiple roles.

Experience

Asistente de mercadeo

Grafix Digital S.A

2021 - 2021

Auxiliar Operativo

Cinecolombia

2022 - 2023

Agente de Call center

Sutherland

2023 - 2023

Asesor Recuperación de cartera

Serlefin

2023 - 2024

Ejecutivo Call Center

Ibr Latam

2024 - Present

Education

Sena

Tecnico

Completed 2021

Colegio Nicolas Buenaventura

Bachiller Académico

Completed 2018

Adobe

Curso

Completed 2020

More candidates in this field

Discover other professionals with similar experience

Camila

Profesional en marketing con experiencia en investigación y gestión de proyectos

Santiago de Cali, Valle del Cauca Department, Colombia

Andrea

Administrative Professional with 4+ years in customer service and office management

Cartagena, Bolívar, Colombia

Maria

Profesional con experiencia en administración y mercadeo

Valledupar, Cesar Department, Colombia

This is my profileContact Gabriela