Convergys
Selling technical support packages for HP computers, Provided plans and benefits for anti-virus packages, Upselling and upgrade plans for existing customers, Point of contact for new customers, Provided excellent service while understanding customer needs
Uassis[link hidden]
I worked with Orlando Realty with administrative tasks, Setting up appointments for showings, Answering phone calls, Email managing, Basic bookkeeping for a lawyer, Assistant for a dentist and graphic designer.
Sonrie
In charge of the translation for websites, Legal documentation review, Data entry for legal documents, Administrative tasks such as calendar updates, Correspondence review and submission via email
Virtual wolves
Human resources assignments, Filed bank statements, Data entry work to update customer ́s information, Creation of progress reports, Scheduling and meetings with clients
Major in English
Legal translation Diploma
Advanced Grammar Teaching Diploma
Audiovisual translation Diploma
High School
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Veronica’s Insurance- Assistant
In charge of the complete hiring cycle, Scheduled interviews with new candidates, Posting job openings, Screening applicant ́s via phone calls and interview, Review applicant ́s resumes, Performed tests to measure applicant ́s skills and requirements, Meetings with hiring managers to ensure their needs are met, Finding the most talented and experienced candidates
Sykes El Salvador LTDA.
Educate customers on decease management programs, Provide recommendations on the right healthy living programs based on their needs, Interact with customers via phone calls to answer their questions, Guide customers to ensure they correct usage of the insurance ́s portal, Provide plan details as their benefits and limitation, Data validation to ensure all insured information is accurate
