Gabriela - Data Analyst with 5 years of experience in data-driven decision making

Applied advanced data analysis techniques to interpret complex datasets and support business decisions.

Utilized SQL for querying databases, extracting insights, and supporting reporting activities.

Created visual dashboards and reports to communicate findings to stakeholders clearly.

Used Python for data cleaning, automation, and building analytical models.

Scheduled and coordinated 1,500+ residential and commercial inspections per month., Reviewed permit applications for completeness and routed them to staff., Assisted applicants (homeowners, contractors) with accounts., Maintained records and archives in compliance with retention policies., Reconciled credit card statements, process purchase orders, and prepared reports., Provided information to the public by phone, email, and in person.

Supported a student body of 5,000+ through admissions and testing., Delivered front-line support to students, staff, and visitors in person, by phone, and via email., Cross-trained in Admissions to support enrollment and intake processes., Organized and safeguarded confidential student/testing records., Administered professional/academic exams (Pearson VUE, Kaplan, CLEP, Accuplacer)., Trained and mentored 5+ new staff members.

Monitored safety of facilities and responded to incidents with professionalism and efficiency., Drafted detailed incident reports and maintained surveillance logs., Collaborated with team members to perform routine safety checks and ensure compliance with property policies.