Génesis - Executive Assistant with 1 year in Sales and Operations

Maracaibo, Zulia, VenezuelaRemoteen

Executed effective cold and warm outreach strategies, increasing program sales at Setters LATAM.

Trained and mentored new team members at MADE Omni, resulting in enhanced talent retention.

Published on CazVidOpen to remote

Summary

Dynamic professional with experience in sales, operations, and mentoring, dedicated to driving team success and enhancing customer engagement.

Key Achievements

Developed performance tracking systems to monitor team progress and ensure consistent results.
Implemented lesson plans that aligned with educational standards, improving student engagement at URBE.

Skills

SalesAdvanced

Proficient in executing sales strategies and outreach methods to drive revenue growth.

MentoringAdvanced

Skilled in training and mentoring individuals to enhance their performance and retention.

Data ManagementIntermediate

Competent in developing systems for tracking performance metrics and data analysis.

Customer ServiceAdvanced

Experienced in delivering exceptional customer service and sales support.

SchedulingIntermediate

Experience

EXECUTIVE ASSISTANT - SETTER

Setters LATAM

2022 - 2023

Worked as a setter in the chats, executing both cold and warm outreach via several platforms, selling low-ticket programs, tracking data, training other setters and OS, training students on Sales

MADE Omni

2023 - 2025

Trained and mentored new members, enhancing talent retention.. Developed performance tracking systems and detailed reporting tools to monitor team progress and ensure consistent results.. Crafted and executed outreach flows to spark interest and drive conversions (+300 booked calls and sales), empowered setters and operations staff through targeted coaching

URBE

2020 - 2022

Planning and implementing lessons that aligned with educational standards, fostering language skills and critical thinking abilities, and assessing students' progress through various activities.