Experienced professional with a focus on client support, documentation management, and operational coordination, with a track record of fast learning and team collaboration.
Provided support and problem-solving to clients in call center environments, demonstrating adaptability and communication skills.
Handled telephone and email correspondence, facilitating teamwork and client interactions.
Managed documentation and archives efficiently at Porch to support operational workflows.
Successfully managed multiple dispatch requests and prioritized tasks using strategic planning.
Porch
Atención telefónica y gestión del correo electrónico de la empresa., Gestión de documentación y archivos., Control y monitoreo de información., Trabajo en equipo para facilitar el cumplimiento de objetivos., Gestionar permisos de estacionamiento para las ciudades asignadas.
FEDEX
TTEC
My job was to interview clients who were interested in the job positions available , measure their level of English.
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Utilized technical skills such as quick response and configuration for customer service and operational support.
