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George Josue Arroyo Morales

San José, San José, Costa Rica

Azure Support Specialist with broad customer service and technical expertise

  • Supported Azure subscribers with account management, billing, and technical issues at Microsoft.
  • Resolved complex technical problems and managed escalated cases for Azure subscriptions.
  • Contributed to internal knowledge base and customer self-service resources.
Technical Support
Advanced
Provided technical assistance for Active Directory, VPN, Office 365, and network security.
Customer Service
Advanced
Delivered multilingual customer support, including claims management and customer engagement.
Account & Subscription Management
Intermediate
Supported Azure subscription management and troubleshooting.
Knowledge Base Creation
Intermediate
Created and maintained informational resources for internal and customer use.

Languages

English
B2+
Portuguese
C1
Spanish
Native
See Full Skillset on CazVid
Azure Subscription Management Support
Microsoft
Provided support to Azure subscribers for issues related to the Azure portal, including account management, billing, and technical support., Resolved escalated cases and complex technical problems related to Azure subscriptions., Proactively identified and addressed potential issues to improve customer satisfaction., Created and maintained knowledge base articles for internal reference and customer self-service.
Sales Agent and Trainer
Euro Center (Saf Brazil)
View Complete Work History
🎓
Wizard Idiomas
🎓
Oceano Idioma
🎓
Instituto Jimenez
🎓
Colegio Universitario Boston
🎓
Universidad Politecnica Internacional
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CENFOTEC
See Education & Certifications

Customer service, technical support

Hi, I am from Costa Rica, I have experience in customer service, sales, techinical support, claims, Microsoft Azure, office 365 etcnnI speak English and portugues and I am very excited to have an opportunity in some of those areas

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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