Geovanny - Bilingual Customer Support Specialist with 5+ years in Client Services

Cuenca, Azuay, Ecuadoren

Successfully managed customer inquiries, ensuring timely resolution and high satisfaction

Developed multilingual communication strategies, enhancing service accessibility for English and Spanish speakers

Published on CazVid

Summary

Experienced in bilingual client communication, active listening, and multitasking within customer service environments.

Assisted in onboarding new clients, supporting team efforts to expand customer base

Active ListeningExpert

Applied active listening techniques to accurately understand client needs and provide appropriate solutions.

Information ConveyanceAdvanced

Effectively communicated complex information clearly across diverse client interactions.

MultitaskingIntermediate

Managed multiple customer interactions simultaneously while maintaining quality and accuracy.

Language ProficiencyExpert

Bilingual in English and Spanish, enabling seamless communication with a diverse client base.

Spanish(Native)

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