Experienced Medical Interpreter and Customer Service Representative with a strong focus on communication and client interaction. Skilled in project management and digital tool applications, dedicated to facilitating effective and respectful communication.
Utilized negotiation, active listening, and conflict resolution skills to ensure effective interactions.
Applied project management skills in coordinating tasks and maintaining workflow.
Managed multiple responsibilities efficiently in roles involving customer service and training.
Utilized software and digital tools to support work tasks and communication.
LANGUAGELINE SOLUTIONS THROUGH DATAMARK MÉXICO
Communication conduit facilitating private and respectful interactions., Self training to maintain an updated vocabulary.
TJ BPO
Cold calling sales., Account creation., Product placement., Sales., Account handling., Group handling.
SYKES MX, NOW FOUNDEVER
BIOLOGY MAJOR
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