Experienced in personnel recruitment, team supervision, and business operations across automotive and call center sectors.
Handled recruiting new staff and personnel management at Select Truck Parts.
Supervised call center staff, provided coaching, and ensured compliance with metrics at Telvista Tijuana.
Managed cash control, invoicing, inventory, imports, and enterprise resource administration.
Demonstrated goal orientation, confidence, empathy, and team collaboration skills.
Select Truck Parts
Recruitment, in charge of recruiting new staff, Personnel management, verify that employees complete their daily tasks, Detection of needs in the company, Cash control and purchases, Invoicing, Send invoices to customers, Import, verify that imports are correct and timely, Inventory, Check...
Telvista Tijuana
Customer service agent, answer customer ́s questions regarding product information, pricing, product availability, return status and place orders, Coaching, give effective coaching to the agents, Supervision of staff, verify that employees comply with their daily and monthly metrics, Call tracking,...
Bachelor’s Business Administration
Marketing Diploma
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