Experienced in leading software development projects with a focus on efficiency and client satisfaction.
Directed project planning, execution, and delivery in IT environments.
Applied Scrum and Kanban practices to improve team productivity and flexibility.
Facilitated requirements gathering and maintained strong client relationships.
Participated in all phases of software development projects from initiation to deployment.
Alter Diseño Digital, SA de CV
Ensured customer satisfaction by supervising and correcting the quality of large-format prints on canvas and vinyl, Overseeing the installation of billboards, Managing signage for luxury stores such as Michael Kors and Louis Vuitton, Coordinated projects for various restaurants, shopping centers, airports, offices, and transportation vehicles, Responsibilities also included material delivery, as well as providing attentive client support and customer service.
TLP, Canada
Responsible for inventory control, Forklift operation, Order assembly and preparation, Material reception and delivery, Customer service to ensure efficient and high-quality processes.
Xcaret
Prospected and sold a variety of vacation packages for Grupo Xcaret amusement parks to both domestic and international tourists, Customized packages for large groups, including accommodations, transportation, tours, and other travel services.
Square trade
Industrial Chemistry
Intensive English Course
Discover other professionals with similar experience
Led cross-functional teams ensuring project milestones and quality standards.
Provide client guidance on various insurance topics, including coverage, costs, payments, and resolutions, Ensuring accurate and satisfactory case handling.
