Dedicated customer service representative with over 3 years of experience in telecommunications and financial sectors. Skilled in support, sales, technical troubleshooting, and collections. Committed to delivering exceptional service and driving client satisfaction.
Expert in delivering exceptional customer service, ensuring client satisfaction and retention.
Proficient in upselling and cross-selling products to meet sales targets and boost revenue.
Skilled in troubleshooting technical issues related to mobile services and banking applications.
Experienced in managing debt recovery processes to optimize financial outcomes.
Startek
Worked for the Comcast company as customer service, technical support and sales agent.
Zero Variance
Worked for Okinus Credit Solutions. Customer service and collector.
Collective Solutions
Worked for Gen Mobile services. Customer services and technical support mobile services and sales.
Km2 Solutions
Worked for Santander Bank. Customer services. Retail agent and collector.
High School
College
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Excellent in verbal and written communication, facilitating clear and effective customer interactions.
