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German

Bilingual agent - sales

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Bogotá, Bogota D.C., Colombia
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Competencies

Customer ServiceAdvanced

Experience assisting customers and managing inquiries in various companies and platforms.

Sales SupportIntermediate

Supported sales operations for Amazon and eBay, engaging with buyers and sellers.

Multilingual CommunicationIntermediate

Provided bilingual support services, facilitating communication across language barriers.

Delivery OperationsBeginner

Performed delivery tasks as a driver at DoorDash, ensuring timely order fulfillment.

Education

Intensive English Program
Completed June 21 2013
High school graduate
Completed Noviembre 2015

Languages

EnglishC1 Advanced Level
SpanishNative

Summary

Experienced in customer support, sales, and logistics with a focus on multilingual communication.

Key Achievements

  • Handled customer interactions across multiple platforms including Amazon, eBay, and Airbnb.
  • Supported sales and buyer/seller operations at Amazon Colombia.
  • Provided multilingual support as a Bilingual agent at Concentrix Macy’s.

Experience

Bilingual agent - sales

Concentrix Bogota Macy’s
May 02 - 2017 - October 05 - 2017

CS Associate - buyers - sellers

Amazon Operation Services Colombia S A S
October 05 - 2020 - January 08 - 2021

Agent

Sitel de Colombia S.A. Lexmark INT
February 15 - 2021 - April 05 - 2021

Agent

Airbnb SGS Colombia Holding S.A.S
July 30 - 2021 - Sept 20 - 2021

Agent - payments

eBay
February 22 - 2020 - August 06 - 2020

Delivery driver

DoorDash
April 26 - 2024 - December 14 - 2024

Skills

Customer ServiceSales SupportMultilingual CommunicationDelivery Operations
Published on CazVid - May 17, 2026
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