Dedicated customer service specialist with experience in client communications, contract management, and interdepartmental collaboration.
Provided support to customers, resolving inquiries and complaints efficiently.
Utilized excellent verbal and written communication skills to interact with clients and colleagues.
Managed multiple customer cases and departmental tasks simultaneously.
Assisted in resolving customer issues through analytical thinking and quick decision-making.
Foundever El Salvador
Responding to customer inquiries via phone., Handling doctors contracts, customer complaints, collaborating with other departments to address customer issues.
Bachelor of Business Marketing
Bachillerato General con Diplomado en Ingles
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Proficient with Google Suites and other office tools to document and communicate effectively.
