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Receptionist with 3+ years of customer service and administrative experience
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Competencies
Provided front-desk and call center support, ensuring positive client interactions.
Managed documentation, cash handling, and closure processes in healthcare and academic settings.
Displayed product features and negotiated with clients in retail environments.
Assisted in planning, assessing, and coordinating academic activities at university.
Handled banking services and client inquiries for a corporate client at V Global.
Education
Languages
Summary
Multifaceted receptionist and customer service professional with extensive experience in healthcare, retail, and academic environments. Skilled in documentation, cash handling, client communication, and administrative coordination.
Key Achievements
- Managed patient documentation and financial transactions at two dental clinics, ensuring smooth operations
- Handled customer inquiries via call center and WhatsApp, demonstrating multi-channel communication skills
- Supported academic activities and evaluated staff performance as Secretaria Académica at Universidad San Lorenzo
Experience
Recepcionista
Apertura y recepción, Documentación de los pacientes, Cobro de caja, Cierre de la caja, Atención al cliente (Call Center y WhatsApp)
Recepcionista
Apertura y cierre del local, Recepción de documentos de los pacientes, Cobro de caja, Cierre de la caja, Renegociaciones
Atención al Cliente
Vender al cliente el producto, Mostrar características, modelo y forma de uso
Secretaria Académica
Colaborar con el rector en la planeación, coordinación y evaluación de actividades académicas, Coordinar procesos de evaluación del desempeño del personal académico
Vendedora
Vender al cliente el producto, Mostrar características, modelo y forma de uso
Atención bancaria para empresa uruguaya