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Software Engineer with 3 years of experience in web development
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Competencies
Used JavaScript extensively in developing interactive web applications.
Applied React.js for building dynamic frontend components and user interfaces.
Designed and integrated RESTful APIs to facilitate server-client data exchange.
Participated in agile teams to plan, execute, and review project iterations.
Managed code versions and collaborated with team members using Git.
Education
Summary
Dedicated software engineer with a focus on web applications and API integration.
Key Achievements
- Led the development of a customer management portal, improving client onboarding efficiency
- Collaborated with cross-functional teams to deliver multiple SaaS solutions within deadlines
- Enhanced coding standards and documentation practices to streamline team workflows
Experience
Hostel Receptionist
Checking in and checking out guests, Managing bookings received via email or phone, Assisting guests with inquiries, Responding quickly and efficiently to any issues that emerged.
Customer Support Specialist (Remote)
Managed inbound and outbound calls, Assisting customers with a variety of travel offers and inquiries, Responded to customer emails, providing timely and professional support, Handled administrative tasks to ensure smooth operations.
Customer Support Representative
Effectively resolving customer inquiries, Closely monitoring the app's functionality.
Hostel Receptionist
Check-in and check-out the guests, Arrange the bookings received either through our website, by email, or through different traveling platforms, Taking care of the cafeteria when it was required.
Content Reviewer
Working with the Google Project Magi, Artificial Intelligence, Ensuring that the answers provided by the AI to the users were accurate and in line with Google's policies.