Dedicated professional with over 5 years of experience providing quality support via chat, phone, and report management in dynamic environments.
Delivered support via chat and phone, ensuring client satisfaction.
Provided technical assistance to customers over phone calls at Telus Digital.
Handled and prioritized reports related to workplace concerns.
Applied creative skills in graphics design.
Workplace/Company
Provided quality customer service via Chat and Phone.
Telus Digital
Support via phone calls
Allied Global
Call priority in reports on workplace related concerns
Bachelors Degree
Middle School
Elementary School
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Communicated fluently in Spanish and English in various support roles.