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Gio

Front Desk / Front Office Manager

Contacto

Orlando, Florida, United States
Disponible en CazVid
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Competencias

Front Desk Operations

Experiencia demostrada en Front Desk Operations.

Guest Check-In/Check-Out

Experiencia demostrada en Guest Check-In/Check-Out.

Guest Relations

Experiencia demostrada en Guest Relations.

Issue Resolution

Experiencia demostrada en Issue Resolution.

Housekeeping Coordination

Experiencia demostrada en Housekeeping Coordination.

Educación

High School Diploma
Matanzas High School

Idiomas

EnglishFluido
PortugueseFluido
SpanishFluido
ItalianIntermedio

Resumen

Front Desk / Front Office Manager buscando nuevas oportunidades

Experiencia

Front Desk / Front Office Manager

Hampton Inn
Ene 2024 - Presente

Manage daily front desk operations and guest check-in/check-out processes to support efficient service delivery.. Address guest questions, complaints, and escalations; document and coordinate resolutions using hotel systems.. Coordinate with management and other departments on arrivals, shift handoffs, and inventory updates.

Front Desk / Housekeeping Supervisor

Casa Blanca
Ene 2022 - Ene 2024

Handled reception and guest service responsibilities while coordinating communication between departments.. Supervised housekeeping operations and prioritized room readiness during busy check-in periods.. Supported cleanliness and service standards through team guidance and daily workflow coordination.

Housekeeping / Front Desk

Hampton Inn
Ene 2020 - Ene 2022

Prepared and inspected guest rooms in accordance with hotel brand and cleanliness standards.. Assisted with front desk coverage, guest arrivals, and service requests during high-volume periods.

Housekeeping

Best Western
Ene 2019 - Ene 2020

Cleaned, sanitized, and prepared guest rooms according to property standards and arrival schedules.

Personal Assistant / Administrative Support

Freelance

Provided administrative and organizational support to clients, including custom Excel spreadsheets for tracking and daily operations.

Habilidades

Front Desk OperationsGuest Check-In/Check-OutGuest RelationsIssue ResolutionHousekeeping Coordination
Publicado en CazVid - 30 oct 2026
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