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Front Desk / Front Office Manager
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Competencies
Experiencia demostrada en Front Desk Operations.
Experiencia demostrada en Guest Check-In/Check-Out.
Experiencia demostrada en Guest Relations.
Experiencia demostrada en Issue Resolution.
Experiencia demostrada en Housekeeping Coordination.
Education
Languages
Summary
Front Desk / Front Office Manager buscando nuevas oportunidades
Experience
Front Desk / Front Office Manager
Manage daily front desk operations and guest check-in/check-out processes to support efficient service delivery.. Address guest questions, complaints, and escalations; document and coordinate resolutions using hotel systems.. Coordinate with management and other departments on arrivals, shift handoffs, and inventory updates.
Front Desk / Housekeeping Supervisor
Handled reception and guest service responsibilities while coordinating communication between departments.. Supervised housekeeping operations and prioritized room readiness during busy check-in periods.. Supported cleanliness and service standards through team guidance and daily workflow coordination.
Housekeeping / Front Desk
Prepared and inspected guest rooms in accordance with hotel brand and cleanliness standards.. Assisted with front desk coverage, guest arrivals, and service requests during high-volume periods.
Housekeeping
Cleaned, sanitized, and prepared guest rooms according to property standards and arrival schedules.
Personal Assistant / Administrative Support
Provided administrative and organizational support to clients, including custom Excel spreadsheets for tracking and daily operations.