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Giselle

Self-Development Coach with Stress Management & Emotional Support Expertise

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Rochester, New York, United States
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Competencies

Active Listening & Reflective CommunicationExpert

Applied active listening to understand client needs and facilitate meaningful dialogue.

Emotional Support & Rapport BuildingExpert

Built trust through empathetic engagement and non-judgmental support in coaching sessions.

Time Management & ReliabilityAdvanced

Effectively managed multiple responsibilities including coaching, administrative tasks, and client relationships.

Boundary-Aware CoachingAdvanced

Ensured ethical coaching practices and maintained clear boundaries during client interactions.

Remote Work CapabilityExpert

Successfully adapted coaching and communication skills to independent and remote working environments.

Education

Empire State College
Monroe Community College
St. John Fisher College
Victor High School

Summary

Dedicated professional with a strong background in self-awareness coaching, emotional support, and administrative management, experienced in supporting individuals through personal transitions and managing high-volume payroll and scheduling tasks.

Key Achievements

  • Provided personalized coaching to enhance self-awareness and resilience.
  • Supported clients through life transitions, helping build confidence and clarity.
  • Maintained ethical, boundary-aware coaching practices while adapting communication styles.

Experience

Self-Development Coach

Self-Employed
February 2010 - Present

Provided one-on-one supportive coaching conversations focused on self-awareness, stress management, and personal clarity, Helped individuals process life transitions, build confidence, and identify practical next steps, Utilized reflective questioning and active listening to support emotional...

Professional Cleaner/Organizer

The Conscientious Cleaner
September 2003 - Present

Worked closely with individuals and families in private home environments, often during stressful or transitional life periods, Developed strong interpersonal skills through trust-based client relationships, Maintained professionalism, discretion, and emotional composure in sensitive situations,...

Page

Phillis Wheatley Library
February 2013 - June 2013

Assisted patrons with basic computer use and information requests, Provided calm, respectful support to individuals of varying backgrounds, Organized materials and maintained structured systems

Payroll Coordinator

PaeTec Communications Inc
February 2001 - September 2003

Processed payroll for over 900 employees, Worked with confidential employee information, Supported multiple departments with accuracy and professionalism

Payroll/Scheduling Manager

Pinkerton Security Inc (Securitas)
September 1988 - February 2001

Managed payroll and scheduling for over 250 employees across multiple locations, Supervised administrative operations and personnel records, Trained new payroll managers and supported team development, Maintained calm, organized leadership in high-responsibility environments

Skills

Active Listening & Reflective CommunicationEmotional Support & Rapport BuildingTime Management & ReliabilityBoundary-Aware CoachingRemote Work Capability
Published on CazVid - May 17, 2026
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