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Eliana

Customer Service & Administrative Support Specialist with diverse experience

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Cartagena, Bolívar, Colombia
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Competencies

Customer ServiceIntermediate

Responded to customer inquiries, provided product advice, and managed client interactions to ensure satisfaction.

Communication & DocumentationIntermediate

Managed email correspondence, phone calls, invoice processing, and document exchange with clients and vendors.

Restaurant OperationsIntermediate

Prepared dining spaces, directed customers, took orders, presented bills, and maintained cleanliness.

Office SkillsIntermediate

Utilized Microsoft Office applications like Excel, PowerPoint, and Word to support administrative tasks.

Education

Tecnólogo
SENA
Completed 2021
Técnico
Institución Educativa María Auxiliadora
Completed 2018

Languages

Español

Summary

Multifaceted professional with experience in customer service, administrative support, and hospitality operations, adept at managing communication, documentation, and client engagement tasks.

Key Achievements

  • Gained diverse experience in customer service, client communication, and administration across multiple industries.
  • Handled communication and document management tasks, including emails, calls, invoices, and correspondence with clients and suppliers.
  • Assisted in restaurant operations, including table preparation, customer guidance, order taking, and billing.

Experience

Auxiliar de repostería

BIOGER SAS ESP
2021

Recibir correos, recibir llamadas, recibir facturas, Recibir, escribir y enviar documentos a clientes y proveedores, atención al cliente.

CRISTAL SAS
03/12/2020 - 19/07/2021

Servicio al cliente, estimular el interés de compra, respondiendo a las preguntas y asesorando sobre el uso de los productos.

LA CANTINA
02/05/2023 - 31/10/2023

Preparar las mesas para los clientes, Dirigir a los clientes a las mesas disponibles, Tomar los pedidos de los clientes, Presentar la cuenta a los clientes, Limpiar las mesas.

Skills

Customer ServiceCommunication & DocumentationRestaurant OperationsOffice Skills
Published on CazVid - Jul 3, 2025
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