This is my profileContact via CazVidGladness
Customer Service Professional with 5 years in Hospitality
Contact
Johannesburg, Gauteng, South Africa
Available on CazVid
Competencies
Active ListeningAdvanced
Effectively understands and responds to customer needs, enhancing service quality.
Customer ServiceAdvanced
Skilled in delivering exceptional service that meets customer expectations and builds loyalty.
TeamworkIntermediate
Collaborates well with colleagues to achieve common goals and improve service efficiency.
Time ManagementIntermediate
Effectively prioritizes tasks to meet deadlines and enhance operational workflow.
LeadershipIntermediate
Demonstrates the ability to lead by example and motivate team members in high-pressure situations.
Education
Grade 11
Buhlebomzinyathi High School
Completed 2015
Languages
Zulu
English
Sotho
Summary
Dedicated customer service professional with extensive experience in hospitality, known for delivering exceptional service and enhancing customer satisfaction.
Key Achievements
- Consistently received positive customer feedback resulting in a 20% increase in repeat customers.
- Streamlined payment processes as a cashier, reducing transaction times by 15%.
- Successfully trained new staff in customer service best practices, enhancing team performance.
Experience
Cashier
Fish Tarven And Carwash
2020 - 2023
Waitress
Summit Grill And Skybar
2023 - 2025
Skills
Active ListeningCustomer ServiceTeamworkTime ManagementLeadership
Published on CazVid - May 18, 2026