This is my profileContact via CazVid
Gonzalo
Customer Service Representative with 6+ years of experience
Video resume
Customer service representative
I'm the best person that fits this position because I have previous experiences as a customer service agent and also I do have a lot of patience with the customer no matter which attitude he is into, listen to what he needs to say very carefully and provide the best solution that the customer looks for.
Contact
Bucaramanga, Santander, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries, ensuring high satisfaction levels and effective resolution.
CommunicationAdvanced
Practiced active listening and clear communication skills to understand and address customer needs.
PatienceExpert
Maintained patience across various customer attitudes and frustrations to ensure positive interactions.
Language SkillsIntermediate
Learned English during six years living in the United States to enhance communication proficiency.
Summary
Experienced customer service agent with a demonstrated history of working in diverse environments and a strong patience for solving customer issues. Skilled in active listening and communication, with bilingual capabilities developed through extensive living in the United States.
Key Achievements
- Gained extensive customer service experience in the United States and Colombia
- Developed strong patience and active listening skills to address diverse customer needs
- Provided effective solutions tailored to customer inquiries and issues
Skills
Customer ServiceCommunicationPatienceLanguage Skills
Published on CazVid - Jul 3, 2025