Ejecutivo de cuentas con experiencia en atención al cliente, soporte técnico y ventas en telecomunicaciones, con habilidades en comunicación en inglés y español.
Brinda soporte y resolución de problemas tanto en inglés como en español
Desarrolla estrategias de ventas y gestiona portafolios de clientes
Proporciona asistencia técnica en servicios de VOIP y otras telecomunicaciones
Atiende y resuelve consultas en inglés y español en diversos países
Worldcom-McI, Telecommunications Cia.
developed as a customer service representative, received training and advanced Marketing and customer service courses, gained experience working under pressure, managed a portfolio of clients, performed tasks in Outbound and Inbound calls, was congratulated for service as a customer service agent
Peru Veloz
worked in the area of reconnections, technical support, and customer service in English
NEXOGY
developed as a Customer Service Advisor, solved customer problems related to their VOIP service
GSS
worked as a Bilingual customer service and technical support, attended to and resolved customer complaints in Spain and the United Kingdom
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Participa en campañas de marketing y atención en variadas plataformas
GyG Solutions
developing sales strategies for the company
Union Telecom USA
making collections and solving problems with customers
Inclusion Alberta (freelance)
worked for a marketing campaign in favor of Inclusion Alberta
Atento Peru
worked on the Sky Airlines campaign
Hotel Soul Mate Inn
worked during the pandemic
WEB HELP
worked on Frontier Airlines campaign
Teleperformance
worked in different campaigns
