Dedicated instructor and customer service expert with over a decade of experience in teaching, program development, and client satisfaction. Adept at managing diverse teams and improving operational workflows in educational and service environments.
Fluent in English and proficient in professional communication, facilitating effective teaching and customer interactions.
Experienced in managing customer support workflows, enhancing service quality across multiple roles.
Skilled in creating curriculum and instructional materials tailored to diverse learning needs.
Proficient in overseeing office operations, document management, and process improvements.
Colegio Integral Rotterdam
Teaching English as a foreign language, teaching large groups of students (5th and 6th grade level students) using Oxford Press certified material., Speaking at public events, creating and executing dynamic lesson plans, and preparing groups of students to take Oxford certified exams in order to gain certifications.
Executives English Center
Teaching various levels of professional and business English to business professionals across a variety of professions., Providing students with instruction to take exams such as the PET, KET, TOEFL and a variety of other related certifications.
Rebar Valet Service
Concierge Parking Valet Service Director, Responsible for Customer Service and Satisfaction, Maintaining a current real-time Log of Vehicles in Possession at each location, Managing large amounts of cash and reporting figures and totals daily.
St. Philip’s College – Dual Credit Department
Bachelor of Business Administration
Associate of Arts
Associate of Arts
Real Estate Program Completion Certificate
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