This is my profileContact via CazVid
Gregorio
Customer Service Expert with 20+ years in call centers and bilingual skills
Video resume
Customer Service Expert
Have over 20 years has a Customer services exper.nnOver 15 years in the Call Center indutry. I also yva e exp working in spanish and english calll center.nnMy Mater Degrees is Bussines and HR with post grade in High Management
Contact
Panamá, Panamá, Panamá
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Extensively managed customer interactions, ensuring high satisfaction levels, in diverse industries.
Call Center OperationsAdvanced
Handled call center activities efficiently, including team coordination and communication in bilingual settings.
LanguagesAdvanced
Communicates effectively in Spanish, English, and Portuguese, serving diverse client bases.
SalesIntermediate
Experience in sales with over 15 years, focusing on customer needs and relationship building.
Management & HRIntermediate
Academic background in business, HR, and High Management to support leadership roles.
Summary
Experienced call center professional with over 20 years in customer service, including bilingual operations in Spanish and English, and academic background in business and HR.
Key Achievements
- Over 20 years of experience in customer service, with nearly 15 years in the call center industry
- Proficient in operating bilingual call centers in Spanish and English
- Possesses a Master's degree in Business with HR and High Management specialization
Skills
Customer ServiceCall Center OperationsLanguagesSalesManagement & HR
Published on CazVid - Jul 3, 2025