This is my profileContact via CazVidGregory
Customer Service Specialist with Strong Communication and Problem-Solving Skills
Contact
Santo Domingo Este, Santo Domingo Province, Dominican Republic
Available on CazVid
Competencies
Active ListeningExpert
Skilled in attentive listening to understand client needs and provide tailored solutions.
Problem ResolutionAdvanced
Proficient in addressing and resolving complaints with empathy and professionalism.
CommunicationAdvanced
Clear and assertive in verbal expression, ensuring effective interactions.
Microsoft Office SuiteIntermediate
Capable of creating reports and presentations using Word, Excel, and PowerPoint.
Time ManagementAdvanced
Efficient in prioritizing tasks to meet deadlines and maintain punctuality.
Education
Bachiller En Modalidad General
Colegio Nuevo Mundo Dominicano
Languages
EspañolMaterno
InglésIntermedio (B1)
Summary
Dedicated to delivering excellent customer service through active listening, empathy, and effective problem resolution. Skilled in MS Office and task prioritization, ensuring timely and professional interactions.
Key Achievements
- Demonstrated active listening and empathy to resolve customer complaints effectively.
- Utilized intermediate Microsoft Office skills to produce clear reports and presentations.
- Prioritized tasks efficiently, ensuring timely resolution of customer issues and maintaining punctuality.
Skills
Active ListeningProblem ResolutionCommunicationMicrosoft Office SuiteTime Management
Published on CazVid - Jun 2, 2026