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Gregory Rafael Valdez C

Santo Domingo, Nacional, Dominican Republic

Customer Service & Technical Support Specialist with 5+ years experience

  • Over five years of experience in call center industry, specializing in customer service and technical support
  • Developed comprehensive technical support skills adaptable to various customer needs
  • Contributed to the integration of software development knowledge into customer service practices
Customer Service
Advanced
Provided support and solutions to customers, ensuring escalation and resolution of issues.
Technical Support
Intermediate
Assisted customers with technical problems, integrating technical knowledge into service delivery.
Communication Skills
Advanced
Effectively communicated complex information to diverse customer bases in a call center environment.
Software Development Knowledge
Beginner
Utilized foundational software development knowledge to enhance support tasks and internal processes.
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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