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Gritel
Customer Service Specialist with 2+ years in Call Center Operations
Video resume
Customer service
My is Gritel Hodgson I'm 29 years old, I have a degree in hotel and tourism, I'm a passionate person in my job, I consider myself as a very professional and flexible person, adapt well to any environment, competitive, teamwork, responsable and commit I have more than 24 months working in a call center. I like learning new stuff or experience, I always try to finding solutions promptly, I engage with the customers, always try to go beyond anyone expectations also a great listener.
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer EngagementExpert
Effectively interacts with customers, striving to meet and surpass their expectations.
Communication SkillsAdvanced
Listens actively and communicates clearly to resolve customer issues efficiently.
AdaptabilityAdvanced
Adjusts quickly to new environments and changing demands in a fast-paced setting.
Problem SolvingIntermediate
Finds prompt solutions to customer inquiries, ensuring satisfaction and loyalty.
TeamworkIntermediate
Works collaboratively within groups, contributing to collective goals.
Summary
Experienced in call center environments with a focus on customer satisfaction, adaptability, and effective communication.
Key Achievements
- Accumulated over 24 months of experience working in a call center environment.
- Demonstrated adaptability and commitment, consistently engaging with customers to exceed expectations.
- Developed strong listening skills and problem-solving abilities to provide efficient solutions.
Skills
Customer EngagementCommunication SkillsAdaptabilityProblem SolvingTeamwork
Published on CazVid - Jul 3, 2025