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Grupo
Guatemala City-based hospitality professional at Grupo
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Hospitality ManagementIntermediate
Skilled in overseeing hotel operations, ensuring guest satisfaction and operational efficiency.
Customer ServiceAdvanced
Dedicated to providing exceptional guest experiences through personalized service and attention to detail.
Event PlanningIntermediate
Experienced in organizing and executing events that meet clients’ expectations and logistical requirements.
Team LeadershipIntermediate
Capable of motivating and managing teams to achieve high standards of service and operational goals.
Summary
Experienced in managing hotel operations, enhancing guest satisfaction, and leading teams to operational excellence. Proven ability to implement cost-saving measures and coordinate large events.
Key Achievements
- Led operational improvements resulting in increased guest satisfaction
- Implemented cost-saving initiatives reducing expenses by 15%
- Developed staff training programs enhancing service quality
- Coordinated seamless event planning for large-scale functions
Skills
Hospitality ManagementCustomer ServiceEvent PlanningTeam Leadership
Published on CazVid - Jun 2, 2026