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Guido
Customer Service & Commercial Director with 17+ years in Multinational Companies
Video resume
Business administration and associates degree
I've been working for more than 17 years on the comercial and customer service areas of a multinational company leading and training comercial teams from Panamá, Colombia, Perú, chile, been a comercial regional director.nI consider my self as very empathic person with the ability to deal with all kind of different peoples personalities and attitudes to persuade them to change their mind .
Contact
Santiago de Cali, Valle del Cauca, Colombia
Available on CazVid
Competencies
Customer Service ManagementAdvanced
Directed customer service teams to improve client satisfaction across multiple countries.
Team Leadership & TrainingAdvanced
Led and developed commercial teams, fostering skills and performance across diverse regions.
Commercial StrategyIntermediate
Developed and executed commercial strategies in multinational environments to boost regional sales.
Multicultural CommunicationAdvanced
Effectively communicated and collaborated with multicultural teams and clients.
Summary
Experienced customer service and commercial professional with over 17 years in multinational companies, specializing in team leadership, client relations, and regional sales management.
Key Achievements
- Led and trained commercial teams across Panama, Colombia, Peru, and Chile.
- Served as regional director overseeing sales and customer service operations.
- Gained extensive experience in multicultural team management and customer relations.
Skills
Customer Service ManagementTeam Leadership & TrainingCommercial StrategyMulticultural Communication
Published on CazVid - Jul 3, 2025