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Customer Service & Inventory Specialist with 5+ years in retail and translation
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Competencies
Experienced in customer interactions at retail stores, enhancing customer satisfaction and resolving issues efficiently.
Skilled in stock control, replenishment, and logistic support with retail and warehouse experience.
Performed audiovisual translation and basic interpretation, collaborating within academic and media projects.
Applied visual merchandising principles to enhance store presentation and customer engagement at Decathlon.
Worked actively with teams across roles, ensuring goal achievement in retail and project environments.
Education
Languages
Summary
Versatile professional with over 5 years' experience in retail, customer service, inventory management, and audiovisual translation. Adept at teamwork, communication, and problem-solving in fast-paced environments.
Key Achievements
- Provided comprehensive customer service at Decathlon Chile, supporting sales and logistics operations.
- Collaborated on audiovisual translation projects, applying translation and editorial criteria in team settings.
- Managed order preparation, inventory control, and client communication as a Shopper for Cornershop by Uber.
Experience
Team Player Omnicomerciante
Atención integral al cliente en tienda de alto flujo, Reposición, Visual merchandising, Control de stock, Apoyo logístico en bodega, Colaboración activa con el equipo para el cumplimiento de objetivos comerciales
Traductor – Proyecto Grupal
Traducción de guion audiovisual para serie chilena, Aplicación de criterios de traducción audiovisual, Trabajo colaborativo con equipo académico
Prestador de Servicios (Shopper)
Preparación y entrega de pedidos, Control de inventario, Comunicación constante con clientes
Staff de Atención al Cliente
Atención en taquilla, Dulcería, Control de acceso, Resolución de reclamos
Staff de Atención al Cliente
Atención en taquilla, Dulcería, Control de acceso, Resolución de reclamos