Guillermo - Customer Service & Safety Professional with 6+ years of hospitality experience

Delivered high-quality service to airline passengers and cruise visitors, ensuring comfort and safety.

Managed passenger safety protocols and emergency procedures on flights and in port operations.

Acted as translator and support staff, facilitating communication among visitors, authorities, and cruise staff.

Assisted with boarding procedures, baggage checks, tours, and shuttle coordination in port environments.

Exceptional and quality service to satisfy passengers expectations., Optimal safety management on board to meet all emergencies protocols., Main cabin safety passengers demonstrations devices and emergencies doors briefings., Service on board and special categorized attentions., Doors and...

Communications, translations among visitors, local authorities and cruise officers., Addressing and guiding local tours and city information., Shuttle bus and boarding procedures support., Guest list, safety and baggage check.