Guillermo - Customer Service Professional with 5 years in BPO industry

San Pedro Sula, Cortés Department, HondurasRemoteen

Gained 5 years of experience in customer service within the BPO industry

Led a customer service team as a team lead, demonstrating leadership skills

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service professional with 5 years in BPO, including team leadership and client engagement.

Worked for major companies including Amazon.com and PriceLines, gaining diverse experience

Customer ServiceAdvanced

Provided customer support and assistance, resolving client issues efficiently.

Team LeadershipIntermediate

Led customer service campaigns, coordinating team activities and performance.

SalesIntermediate

Engaged in sales activities as a representative for PriceLines, promoting products and services.

CommunicationAdvanced

Effective verbal communication skills tailored to customer interactions.

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