Guillermo - Customer Service Representative with 4+ years of support experience

Bogotá, Bogotá D.C., ColombiaRemoteen

Provided customer support and resolution for healthcare, mobile companies, and appointment scheduling

Gained extensive experience in call center environments since 2019

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center agent specializing in customer support for healthcare and mobile services since 2019, with strong communication and problem-solving skills.

Video Resume

Key Achievements

Demonstrated ability to communicate benefits and resolve user issues effectively

Skills

Customer ServiceExpert

Delivered customer support and resolution in call center settings across various industries.

CommunicationAdvanced

Explained product benefits and handled user inquiries clearly in multiple contexts.

Scheduling and SupportIntermediate

Managed appointment scheduling and provided mobile and healthcare user support.

Problem ResolutionAdvanced

Resolved customer issues efficiently, enhancing customer satisfaction.

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