Customer Service Professional from Colombia | CazVid

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Guillermo Valderrama

Bogotá, Bogotá D.C., Colombia Available for Remote Work

Customer Service Representative with 4+ years of support experience

  • Provided customer support and resolution for healthcare, mobile companies, and appointment scheduling
  • Gained extensive experience in call center environments since 2019
  • Demonstrated ability to communicate benefits and resolve user issues effectively
Customer Service
Expert
Delivered customer support and resolution in call center settings across various industries.
Communication
Advanced
Explained product benefits and handled user inquiries clearly in multiple contexts.
Scheduling and Support
Intermediate
Managed appointment scheduling and provided mobile and healthcare user support.
Problem Resolution
Advanced
Resolved customer issues efficiently, enhancing customer satisfaction.
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Customer service Rep

Perform great customer service resolution an support for users

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